Your Feedback

We have collected a lot of feedback from attendees after last year’s ConFuzzled and here’s some of the top issues we heard from you, and what we are doing to address them.

You Said: 
The fursuit lounges closed too early at the end of the convention.
We’re Doing: 
We have extended the room hire for both fursuit lounges by an additional day at the end of the convention, allowing us to keep the facilities open longer at the end of the convention

You Said:
The overflow dealers den was not well received.
We’re Doing:
The overflow dealers den was an experiment in 2017 to see if we could allow more dealers into the convention. Unfortunately it didn’t have the take up from dealers or attendees that we had hoped. We’re not going to continue this experiment into 2018, so all dealers will be in the main dealers den room. We do plan to adjust our pricing to encourage more dealers, especially those who haven’t dealt before, into the den.

You Said:
The writing style of the conbook is confusing.
We’re Doing:
We have historically used a somewhat irreverent style in our conbook, including many in-jokes within factual sections of the book that only the convention staff and crew may appreciate. We’re now aware that these are not as appropriate as the convention matures. We plan to remove and adjust much of this style of content to highlight factual information and reduce confusion.

You Said:
There was confusion about check out time in 2017.
We’re Doing:
The check out time information has been included on the bedrooms information page, will be included in the welcome letter when you check into your room, and we will include some signage on the reception desk. We have also included information this year about having a late check out.

You Said:
It was very hot in social and event areas.
We’re Doing:
We have reviewed the options of hiring in professional air cooling units, but due to operational issues, this is not possible. However, we are investigating with the hotel other options to improve air flow in the main public areas, which would aide in air cooling.

You Said:
The main lounge and library are very noisy for people that want quiet social space.
We’re Doing:
We have worked with the hotel this year to review currently under used space. We are pleased to announce that for 2018, we will be implementing a new ‘quiet’ lounge, which will comprise of seating and table area, but no music, and no blue tooth speakers allowed.

You Said:
Can there be a gender neutral bathroom provided?
We’re Doing:
Yes! We have worked with the hotel to provide a bathroom space that will be considered gender neutral for the duration of the main convention days. These will be located closest to the swimming pool/Westminster.