Your Feedback

We have collected a lot of feedback from attendees after last year’s ConFuzzled and here’s some of the top issues we heard from you, and what we are doing to address them.
 

You Said: 
The fursuit lounges closed too early at the end of the convention.
We’re Doing: 
We have extended the room hire for both fursuit lounges by an additional day at the end of the convention, allowing us to keep the facilities open longer at the end of the convention
 

You Said:
The overflow dealers den was not well received.
We’re Doing:
The overflow dealers den was an experiment in 2017 to see if we could allow more dealers into the convention. Unfortunately it didn’t have the take up from dealers or attendees that we had hoped. We’re not going to continue this experiment into 2018, so all dealers will be in the main dealers den room. We do plan to adjust our pricing to encourage more dealers, especially those who haven’t dealt before, into the den.
 

You Said:
The writing style of the conbook is confusing.
We’re Doing:
We have historically used a somewhat irreverent style in our conbook, including many in-jokes within factual sections of the book that only the convention staff and crew may appreciate. We’re now aware that these are not as appropriate as the convention matures. We plan to remove and adjust much of this style of content to highlight factual information and reduce confusion.
 

You Said:
There was confusion about check out time in 2017.
We’re Doing:
The check out time information has been included on the bedrooms information page, will be included in the welcome letter when you check into your room, and we will include some signage on the reception desk.
 

You Said:
It was very hot in social and event areas.
We’re Doing:
We are currently reviewing options to see if it is possible to hire in portable/industrial air-conditioning units specifically for event rooms.
 

You Said:
The main lounge and library are very noisy for people that want quiet social space.
We’re Doing:
We are currently working with the hotel to review some currently under used space, with the hope to implement a ‘quiet’ lounge, which would comprise of seating and table area, and order points, but loud music or speakers allowed.